Shipping
We process and ship your order within 1 business day so that you can start enjoying your purchase as quickly as possible. You will be notified of your order status every step of the way.
- Free shipping on orders over $59
- For orders under $59, standard shipping cost is $6.95(Limited Time OFFER), calculated at checkout.
- Free Pickup is available on the Gold Coast - Contact Us To Find Out More
DELIVERY TIMES
- QLD metro areas delivered within 2 - 4 business days after the order is dispatched.
- NSW & VIC metro areas delivered 3 - 5 business days after the order is dispatched.
- SA & WA metro areas delivered 5 - 10 business days after the order is dispatched.
- Note: Rural areas may take longer.
Shipping Update – Potential Dispatch Delays*****
Due to extreme weather conditions impacting Brisbane, Australia Post is closed on Thursday the 6th and Friday the 7th of March. As a result, orders placed between March 5th - 9th will experience dispatch delays. Shipping times will be confirmed in the coming days based on weather conditions.
Updates directly with Australia Post can also be viewed at the link below.
https://auspost.com.au/disruptions-and-updates/domestic-service-updates
We appreciate your patience and understanding as we prioritise safety while working to minimise disruptions.
Thank you for your support!
SALE PERIODS
The team at Jaspa are dedicated to packing & processing your order as quickly as possible. While we endeavour to pack your order within 1 business day, even during our busy periods, please understand it may be a 1-2 day processing time.
CANCELLATIONS
We are happy to cancel any order, as long as your order has not already been processed and packed by us.
Please note: All payment processing/transaction fees will not be refunded, as these are not charged by us, and will be deducted from your refund amount.